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Travel Assist

DayFriend connects clients with Enhanced DBS checked companions who accompany individuals during journeys by rail, air, or coach. Travel Assist provides support, reassurance, and practical help from the agreed meeting point through to arrival.

Pricing Priced for the journey duration. Airport-only support is typically around 1.5 hours; doorstep-to-terminal or terminal-to-doorstep support is typically around 3 hours.
For clients

What you can expect

If you or a loved one finds travelling alone difficult, a Travel Assist companion can stay by your side throughout the journey. Browse companions near your departure point and book for your travel date. You arrange and pay for your own transport, and the companion meets you at the agreed location.

Travel companions cover journeys from Greater Manchester, Cheshire, Merseyside and Lancashire, most often through Manchester and Liverpool airports.

What is typically included

  • Airport terminal navigation and check-in assistance
  • Departure gate accompaniment
  • Arrivals assistance and onward support to an agreed point
  • Train and coach station navigation
  • Mobility assistance throughout the journey
  • Luggage handling assistance
  • Reassurance and company during travel
  • Doorstep-to-departure-gate support
  • Arrivals-gate-to-doorstep support
For companions

About the role

Travel Assist companions accompany clients during journeys. You meet the client at the agreed departure point and stay with them from start to finish. Companions near major airports and transport hubs are particularly in demand.

Companion requirements

  • Self-employed Enhanced DBS with Adults Barred List check through uCheck, approved by DayFriend before your profile goes live
  • Your profile remains hidden until the DBS check is manually approved
  • List your nearest airports and transport hubs on your profile

Important note

Travel Assist companions accompany clients during journeys. They do not drive clients or provide transport. The client is responsible for arranging and paying for transport, and the companion meets them at the agreed departure point.